Thinking of a website or application redesign?
To your users. a redesign should just look like a facelift - nothing more, nothing less. For me, the UX designer, the redesign process means so much more and involves a lot of creative thinking, iterating, meticulous planning and endless coffee.
UX design is generally carried out behind the scenes, your user will just see the finished product and will never come across the mountain of work it took to get there. Nobody is thinking about how long I laboured over the position of the call-to-action button (thankfully…).
Below you will see a slideshow where I have outlined 8 key steps in the UX and UI design process. Following a well-thought out plan is what ensures I deliver consistently great user experiences - fail to plan, plan to fail.